Last updated: July 16, 2026
1. Overview
This Privacy Policy describes how Clearway Headlight Restoration ("we," "us," or "our") collects, uses, and protects information you provide when you use our website and services. We are a small mobile headlight restoration business — we do not sell your personal data.
2. Information We Collect
We collect information you voluntarily provide, including:
- Vehicle year, make, and model submitted to our instant quote tool.
- Optional photos of your vehicle used to price your quote.
- Contact information you enter when booking: name, phone, email, service address.
- Preferred appointment date, time, and any notes you add.
- Basic technical data (IP address, browser type, pages viewed) collected automatically for security and analytics.
3. How We Use Your Information
We use your information to:
- Generate your quote and confirm and provide your appointment.
- Communicate with you about your service (text, call, or email).
- Improve our AI quoting accuracy and our services.
- Protect against fraud, abuse, and misuse of our systems.
- Comply with legal obligations.
4. Third-Party Services
We use trusted third-party services to run our business, including hosting and database providers, an AI provider that analyzes your vehicle data and photo to produce a quote, and an email delivery service used to send appointment notifications. These providers may process your information solely to perform services on our behalf and are contractually required to keep it confidential. We do not sell your personal information to advertisers or data brokers.
5. Photos You Upload
Photos you upload to the quote tool are used to identify your headlight configuration and price your quote. They are stored securely and are not shared publicly. We may retain them alongside your quote record for our internal reference.
6. Data Retention
We keep quote and booking records for as long as necessary to run our business, provide warranty service, and meet legal or accounting requirements. You can request deletion of your information at any time by contacting us.
7. Security
We use industry-standard measures to protect your information, including encrypted connections (HTTPS), access controls, and secure cloud infrastructure. No system is perfectly secure, but we take reasonable steps to safeguard your data.
8. Your Rights
You can request to access, correct, or delete the personal information we hold about you by emailing us. If you're in a jurisdiction that gives you additional rights (such as California or the EU), we will honor applicable requests.
9. SMS & Communications
If you provide your phone number, you agree we may contact you by call or text about your quote, appointment, and service. Message and data rates may apply. You can opt out at any time by replying STOP or by asking us directly.
10. Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
11. Cookies
We use minimal cookies and similar technologies to keep the site working, remember your session, and understand aggregate usage. You can disable cookies in your browser, though some features may not work correctly.
12. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent change.
13. Contact
For privacy questions or requests, email clearwayheadlightrestoration@gmail.com.